CARE IN THE ORGANIZATION

The dimensions of care. 

Being nice other people is generally a good idea; creating context that encourages cooperation, sharing, loyalty, and creativity sounds appealing. But you may still be wondering how care translates in a business setting. Even as a general term, care has been conceptualized in many ways by varius authors. Some suggest it cannot be broken down into finer detail (Heidegger, 1962); others believe it does have behavioral dimensions. In our view formulating such dimensions can help managers and others observe the extent to which organizational members show care for one another. Identifying these dimensions also makes it easier for management to systematically communicate the value of care throughout a ocmpany. To better convery what we mean by care in organizational knowledge creation, we delineate five dimensions here: 

-Mutual trust 

-Active empathy

-Acces to help

-Lenience in judgment

Courage.

The implications of these dimensions are discussed in the following sections. 

Mutual Trust. 

   In every encounter with another person, you establish some degree of trust in him or her. Of you think about it, yout trust in some ways compensates for the knowledge you lack. Ypu do not know all his or her motives, preferences, interests, personal background, opinion of you, reactions to your conversations, backing in the organization ability to follow up agreements the two of you have made, and so forth people often present themselves through stories that emphasize certain characteristics and sownplay others, as we noted in chapter 2, an in any case it cakes time to understand another person´s experiences. But you cannot help people grow and actualize themselves unless you trust them to use your teaching and recomendations in the best way possible. you have to trust them to add personal value to you lessons. 

Trust is also reciprocal. in order to accept you help, the other person has to believe in your good intentions. for example, he needs to trust that you will not make him look incompetent in the eyes of a third to trust that you will not make him look incompetent in the eyes of a third person like a manager by "helping" him too . In game-theory terms, your reputation and trust will be based on the consistency of you moves overt ime. And to enhance the other person´s trust and your reputation, you should behave consistently toward him, with a minimum of surprise so that you help him grow over time. 

Active Empathy. 

While trust create the basis for caring, active empathy makes it possible to asses and understand what the other truly needs. Empathy is the attempt to put yoursefl in the shoes of the other, undertanding her particular situation, interests, skill level, succes, failures, opportunities, and problems . By active empathy, we mean that you proactively seek to understand the other. You care for the other through active questioning and alert observations.As we detail in chapter 6, you practice conversational dialogue rather than advocacy, taking a lsistening and questioning attitude. This is often referred to as active listening by psychotherapist attiude. This is often referred to as active listening by psychoterapists and counselors . On the most general level, active empathy is esential for gaining emotional knowledge the stock in trade, so to speak of psychologists. 

conclusions. 

There are five ways to impart knowledge in the best way in companies, which are, mutual trust, active empathy, access to help, leniency in judgment and courage